Most individuals rely on travel agents to make their trip arrangements, whether for work or pleasure. Travel agents advise their customers, plan trips, and issue tickets using both printed and computer-based sources. The agent must manage the customer's schedule as well as market airline tickets, hotel, and automobile rentals for business travellers. They must frequently match customer dreams with a realistic budget in vacation trip sales. 

Agents may be required to know a wide range of facts, including international geography, ecotourism, visa procedures, and immunisation requirements. Agents must be skilled in interviews, phone calls, computer work, and sales. Agencies require experienced personnel, although those with college or vocational training, or high school graduates who have travelled extensively, may be considered. 

Starting earnings are low, but they rise after a few years of experience. Most agencies enable their staff to attend educational "familiarisation trips" after six months on the job, and some even pay for one or more each year. These low-cost working vacations allow agents to get a firsthand look at hotels, restaurants, and sightseeing. The prospects to explore the world as a travel agent are wonderful for someone who enjoys travelling.