Telemarketers

Use the telephone to ask for money or take orders for goods and services.

Career Snapshot

ABOUT TELEMARKETER CAREERS

Businesses will continue to require employees who can reach out to potential clients utilising both traditional and new technology in the new millennium. Street sellers frequently control their stalls and kiosks, allowing them to set their own hours and keep a share or all of the revenues while handling all purchasing, bookkeeping, and upkeep. Door-to-door salespeople visit prospective clients at their homes or places of business to sell products on behalf of the company with which they have a contract. 

Prospective clients can typically visit a sales rep's website to place an order or set up an appointment for a demonstration or delivery. Today's door-to-door salesperson must be self-motivated, organised, and at ease making presentations to individuals or groups of customers. 

Telemarketers are those who sell items and services over the phone. These telephone salespeople accept orders for businesses and solicit charitable donations using lists and scripts. They may conduct polls by interviewing people. Telemarketing positions are incredibly demanding. The task is strictly supervised, and it entails dealing with rejection and even hostility from those who do not want to be bothered. 

These jobs typically require short-term, on-the-job training. Evening and weekend hours are prevalent in order to reach out to potential clients when they are most likely to be at home. Some of these employees are paid hourly, while others are paid on commission. Because of the severe strain in some work conditions, many people seek new employment, hence this is a job with a high turnover rate.

Employment Projections

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Wages


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Characteristics

Exposure to job hazards
Physical demands
Exposure to extreme environmental conditions
Comfort of the work setting
Work closely with team members, clients etc.
Communication with others
Competition for this position
Job challenge and pressure to meet deadlines
Level of responsibilities
Dealing and handling conflicts
Leadership
Critical decision making

Activities

Communicating with Persons Outside Organization Know More
Communicating with Supervisors, Peers, or Subordinates Know More
Documenting/Recording Information Know More
Establishing and Maintaining Interpersonal Relationships Know More
Getting Information Know More
Interacting With Computers Know More
Processing Information Know More
Selling or Influencing Others Know More

Areas of Study

Clerical Know More
Communications and Media Know More
Computers and Electronics Know More
Customer and Personal Service Know More
Education and Training Know More
English Language Know More
Sales and Marketing Know More
Telecommunications Know More

Degrees

Colleges

Top Skills

Active Listening Know More
Critical Thinking Know More
Negotiation Know More
Persuasion Know More
Reading Comprehension Know More
Service Orientation Know More
Social Perceptiveness Know More
Speaking Know More