Switchboard Operators, Including Answering Service
Career Snapshot
SNAPSHOT
| Leadership | HIGH |
| Critical decision making | HIGH |
| Level of responsibilities | LOW |
| Job challenge and pressure to meet deadlines | HIGH |
| Dealing and handling conflict | HIGH |
| Competition for this position | LOW |
| Communication with others | HIGH |
| Work closely with team members, clients etc. | HIGH |
| Comfort of the work setting | HIGH |
| Exposure to extreme environmental conditions | LOW |
| Exposure to job hazards | LOW |
| Physical demands | LOW |
Characteristics
Comfort of the work setting
Physical demands
Dealing and handling conflicts
Competition for this position
Job challenge and pressure to meet deadlines
Level of responsibilities
Critical decision making
Leadership
Communication with others
Exposure to job hazards
Exposure to extreme environmental conditions
Work closely with team members, clients etc.
Activities
Communicating with Persons Outside Organization
Communicating with Supervisors, Peers, or Subordinates
Documenting/Recording Information
Establishing and Maintaining Interpersonal Relationships
Getting Information
Interacting With Computers
Performing for or Working Directly with the Public
Processing Information
Areas of Study
Administration and Management
Clerical
Communications and Media
Computers and Electronics
Customer and Personal Service
English Language
Public Safety and Security
Telecommunications
Degrees
Colleges
Top Skills
Active Listening
Coordination
Judgment and Decision Making
Reading Comprehension
Service Orientation
Social Perceptiveness
Speaking
Writing