Slot Supervisors

Career Details

Slot Supervisors

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Manage the day-to-day operations of the slot department and ensure that customers' needs are met. Respond to and resolve player concerns. Winners should be confirmed and paid out as soon as possible. Slot machines should be reset after payouts.

Career Snapshot

ABOUT SLOT SUPERVISOR CAREERS

You can generally hear the whirling symbols and ringing bells of slot machines at any casino, whether it's in Las Vegas, Atlantic City, on riverboats, or on an Indian reservation. Slot key personnel are in charge of keeping the casino's lifeblood flowing smoothly. They are the individuals behind the machines, seasoned casino employees willing to take on this position of trust.

To supervise the slot machines, especially during busy periods, the job requires assertiveness and a keen eye. If a player has a complaint, it is handled by the slot key person. If a machine malfunctions, the slot key person removes it from service and arranges a repair.

The slot key worker also monitors for unusual behaviour, unruly players, or underage patrons, and enforces safety laws. Every player, however, wants for a close encounter with a slot key person because he or she is also the one who confirms and pays out the large winnings.

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Wages

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Characteristics

Critical decision making

Leadership

Dealing and handling conflicts

Physical demands

Exposure to job hazards

Exposure to extreme environmental conditions

Comfort of the work setting

Work closely with team members, clients etc.

Communication with others

Competition for this position

Job challenge and pressure to meet deadlines

Level of responsibilities

Activities

Communicating with Supervisors, Peers, or Subordinates

Evaluating Information to Determine Compliance with Standards

Getting Information

Handling and Moving Objects

Identifying Objects, Actions, and Events

Making Decisions and Solving Problems

Performing General Physical Activities

Performing for or Working Directly with the Public

Areas of Study

Administration and Management

Computers and Electronics

Customer and Personal Service

Education and Training

English Language

Mathematics

Mechanical

Public Safety and Security

Degrees

Key Abilities

Deductive Reasoning

Near Vision

Oral Comprehension

Oral Expression

Problem Sensitivity

Speech Clarity

Speech Recognition

Trunk Strength

Colleges

Top Skills

Active Listening

Coordination

Critical Thinking

Monitoring

Operation Monitoring

Service Orientation

Social Perceptiveness

Speaking