Order Fillers, Wholesale and Retail Sales
Career Snapshot
Order fillers are a key link in the sales chain. They make sure customers are provided with the merchandise they've selected by telephone, mail, or email. Working from sales slips and order forms, the order filler gathers the specified items from stored inventory. They need to keep records of outgoing orders and requisition additional supplies. Math skills come in handy if the order filler is required to compute prices of items and complete order receipts.
This worker needs to be organized, quick, and accurate. A mistake by the order filler can result in a costly correction or a canceled sale. Order fillers work in fulfillment centers, ranging from stockrooms to warehouses. They handle objects of varying sizes and weights.
The typical workweek is Monday through Friday, though evening and weekend shifts are not uncommon. Most of these positions are considered entry-level and require no more than a high school diploma. Automation is taking over many of the tasks involved. However, growth in large retail outlets and warehouses, as well as catalogue, mail, telephone, and internet shopping services, may bolster the need for order fillers.
Characteristics
Activities
Areas of Study
Degrees
Key Abilities
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Information Ordering
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Manual Dexterity
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Near Vision
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Oral Comprehension
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Oral Expression
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Problem Sensitivity
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Speech Recognition
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Written Comprehension
Colleges
Top Skills