Meter Readers, Utilities

Check and log the amount of energy used, whether it be in the form of electricity, gas, water, or steam.

Career Snapshot

ABOUT UTILITIES METER READER CAREERS
Video transcript

Homes and businesses use utilities such as electric, gas, and water. Consumption is tracked by meters. The people responsible for monitoring usage are utilities meter readers. While their main function is to record the amount used to ensure accurate billing, they also look for unusual fluctuations.

Meter readers inspect the units for damage, sending reports back to the home office to order repairs. They also check for unauthorized connections. Meter readers can turn off service for suspected tampering or for unpaid bills. Handheld microcomputers are often used to speed the job and increase accuracy. Readers may be responsible for downloading data and reviewing the repots before they're sent for billing.

Many people see these workers as the public faces of the utility company. They wear uniforms and carry I.D. and tend to work alone. Readers are outdoors in all kinds of weather. The physical demands include a lot of walking and stair climbing. It's not uncommon for meter readers to be menaced, chased, or even attacked by overprotective dogs.

A high school education or its equivalent is expected of new hires. Some public utilities require that you be at least 21 years of age and a licensed driver, and pass a drug test, and background test. You may start out as a part-time worker and train with a more experienced reader.

In many areas, meter readers are members of a utility workers' union. As automated meter reading systems are phased in across the country, the traditional role of meter readers is changing. Many opt for additional training to advance to higher-level technical or service positions.

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Characteristics

Comfort of the work setting
Physical demands
Level of responsibilities
Job challenge and pressure to meet deadlines
Competition for this position
Exposure to extreme environmental conditions
Dealing and handling conflicts
Exposure to job hazards
Critical decision making
Communication with others
Leadership
Work closely with team members, clients etc.

Activities

Communicating with Persons Outside Organization Know More
Communicating with Supervisors, Peers, or Subordinates Know More
Documenting/Recording Information Know More
Getting Information Know More
Inspecting Equipment, Structures, or Material Know More
Operating Vehicles, Mechanized Devices, or Equipment Know More
Performing General Physical Activities Know More
Processing Information Know More

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Active Listening Know More
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