Lodging Managers
Career Snapshot
Whether working for a small local inn or a huge national hotel chain, the tasks of hotel and lodge managers are very similar to those of traditional innkeepers, in that they are accountable for everything.
This means they're in charge of the kitchen and restaurant, as well as the cleaning department, which cleans and prepares the rooms, and the clerical staff, which greets and checks in guests. They may also supervise recreational personnel and facilities, entertainment facilities, convention managers, and promotion and marketing managers in large hotels and resorts.
Because even the smallest hotel or motel represents a significant investment, hotel and lodging managers are relied upon to ensure that the investment is profitable. It's a critical position that necessitates good management skills as well as the ability to motivate a huge team to perform their best. In some situations, a degree in hotel administration or food management, as well as other courses in relevant subjects, may be required.
Most importantly, make a commitment to treat each guest as a friend who has come to stay with you. This is because, as manager, the hotel is very much your home, albeit with many more rooms and recreational facilities for the guests to enjoy.