Loan Interviewers and Clerks

Loan applicants will be interviewed to gather information, their histories will be researched, references will be checked, loan paperwork will be prepared, and the appraisal department will be sent the results, reports, and documents.

Career Snapshot

ABOUT LOAN INTERVIEWERS OR CLERK CAREERS
Video transcript

Whether applying for a credit card, a home mortgage, or a student loan, you need to go through an approval process. And that's where loan interviewers and clerks come in. They play a vital role in helping lending institutions determine if you are a good or bad credit risk. They do this by examining your credit history.

The first step is often interviewing the loan applicant, either in person or on the phone. Speaking clearly, listening carefully, and taking accurate notes are essential qualities. Familiarity with computers and fluency in a second language are additional skills employers look for.

After gathering the necessary information, these workers then do fact-checking. Calls go out to credit bureaus, employers, and banks. Clerks keep loan documents organized. They process the paperwork - making sure information is complete.

A high school diploma or its equivalent is usually required. On-the-job training is often available. The work is in an office during regular business hours. However, evenings and weekends may be needed to accommodate applicants.

Because of technology, the number of jobs in this area is declining. Automated approval systems require fewer workers. Loan interviewers and clerks play a fundamental role in the financial health of our national economy.

Employment Projections

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Wages


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Characteristics

Exposure to job hazards
Physical demands
Leadership
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflicts
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Competition for this position

Activities

Communicating with Supervisors, Peers, or Subordinates Know More
Establishing and Maintaining Interpersonal Relationships Know More
Evaluating Information to Determine Compliance with Standards Know More
Getting Information Know More
Interacting With Computers Know More
Making Decisions and Solving Problems Know More
Performing for or Working Directly with the Public Know More
Processing Information Know More

Areas of Study

Administration and Management Know More
Clerical Know More
Computers and Electronics Know More
Customer and Personal Service Know More
Education and Training Know More
English Language Know More
Law and Government Know More
Mathematics Know More

Degrees

Colleges

Top Skills

Active Learning Know More
Active Listening Know More
Complex Problem Solving Know More
Critical Thinking Know More
Reading Comprehension Know More
Social Perceptiveness Know More
Speaking Know More
Writing Know More