First-Line Supervisors of Retail Sales Workers
Career Snapshot
SNAPSHOT
| Leadership | HIGH |
| Critical decision making | HIGH |
| Level of responsibilities | HIGH |
| Job challenge and pressure to meet deadlines | HIGH |
| Dealing and handling conflict | LOW |
| Competition for this position | LOW |
| Communication with others | HIGH |
| Work closely with team members, clients etc. | HIGH |
| Comfort of the work setting | HIGH |
| Exposure to extreme environmental conditions | LOW |
| Exposure to job hazards | LOW |
| Physical demands | LOW |
Characteristics
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflicts
Leadership
Physical demands
Exposure to job hazards
Exposure to extreme environmental conditions
Comfort of the work setting
Work closely with team members, clients etc.
Communication with others
Competition for this position
Critical decision making
Activities
Coaching and Developing Others
Communicating with Supervisors, Peers, or Subordinates
Coordinating the Work and Activities of Others
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Performing for or Working Directly with the Public
Resolving Conflicts and Negotiating with Others
Training and Teaching Others
Areas of Study
Administration and Management
Computers and Electronics
Customer and Personal Service
Education and Training
English Language
Mathematics
Personnel and Human Resources
Sales and Marketing
Degrees
Colleges
Top Skills
Active Listening
Coordination
Critical Thinking
Monitoring
Persuasion
Service Orientation
Social Perceptiveness
Speaking