Fast Food and Counter Workers

Serve customers by taking orders and delivering food and drink. Customer service may be performed either at a counter or a steam table. Accepting money is possible. It's possible that you may make drinks and snacks.

Career Snapshot

ABOUT FAST FOOD AND COUNTER WORKER CAREERS

Food service personnel provide customer service, prepare food, and clean... at a variety of food service venues ranging from quick food restaurants to hospitals and hotels. Counter attendants and baristas work in fast food restaurants, snack bars, cafeterias, movie theatres, and coffee shops, taking orders, processing payments, and serving food. They reheat basic foods and create salads or sandwiches. Counter attendants may also produce delicacies such as milkshakes and ice cream sundaes in addition to filling beverage requests. Bussers clean and set tables, remove dirty dishes, and keep serving areas stocked with trays, plates, and silverware in dining rooms and cafeterias. They may also be responsible for filling water glasses and distributing dishes to diners. Bartender assistants clean the bar's equipment and glasses. These workers spend the most of their time on their feet and frequently handle large trays. They are under pressure to serve clients promptly and effectively during busy eating periods. Slips and burns are common minor injuries. Workers frequently wear gloves, aprons, or nonslip shoes to decrease dangers. Part-time, seasonal, and early morning or late evening hours are frequent... particularly for fast food workers. Workers who serve alcohol must be at least 18 years old. The majority of food and beverage service professionals receive on-the-job training. There are no official academic prerequisites.

Employment Projections

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Wages


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Activities

Communicating with Supervisors, Peers, or Subordinates Know More
Developing and Building Teams Know More
Getting Information Know More
Guiding, Directing, and Motivating Subordinates Know More
Identifying Objects, Actions, and Events Know More
Inspecting Equipment, Structures, or Material Know More
Performing for or Working Directly with the Public Know More
Training and Teaching Others Know More

Areas of Study

Administration and Management Know More
Customer and Personal Service Know More
English Language Know More
Food Production Know More
Mathematics Know More
Production and Processing Know More
Public Safety and Security Know More
Sales and Marketing Know More

Degrees

Colleges

Top Skills

Active Listening Know More
Coordination Know More
Critical Thinking Know More
Judgment and Decision Making Know More
Monitoring Know More
Service Orientation Know More
Social Perceptiveness Know More
Speaking Know More