Eligibility Interviewers, Government Programs

Examine applications for government aid and establish whether or whether the applicant qualifies for services including welfare, unemployment insurance, social security, and public housing.

Career Snapshot

ABOUT GOVERNMENT PROGRAMS ELIGIBILITY INTERVIEWER CAREERS

One of the wonderful aspects of America is that it provides assistance to its citizens in need. Many government aid programmes and agencies offer benefits, such as welfare, social security, public housing, and employment and training. Eligibility interviewers determine who is eligible to receive this support. 

An interviewer is usually employed in an office. He or she meets with an applicant there. The interviewer determines whether the applicant is qualified for government benefits by asking questions and checking documents and other paperwork provided by the applicant. 

The interviewer may do a site visit to observe the applicant's circumstances firsthand. These interviewers may also be involved in the detection of fraud by those who are not qualified for these benefits. 

This is a career that necessitates excellent communication abilities. Knowing a second language, such as Spanish, is advantageous. Patience and kindness aid in calming individuals down. You must also have the moral courage to make the tough decision to deny aid to individuals who are not eligible. 

This occupation is susceptible to overall economic activity, dropping during good times and increasing during bad times. This is definitely a public-service job. You have the option to assist folks who are frequently in need.

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Characteristics

Competition for this position
Job challenge and pressure to meet deadlines
Work closely with team members, clients etc.
Communication with others
Level of responsibilities
Critical decision making
Comfort of the work setting
Dealing and handling conflicts
Leadership
Physical demands
Exposure to job hazards
Exposure to extreme environmental conditions

Activities

Communicating with Persons Outside Organization Know More
Establishing and Maintaining Interpersonal Relationships Know More
Evaluating Information to Determine Compliance with Standards Know More
Getting Information Know More
Interacting With Computers Know More
Organizing, Planning, and Prioritizing Work Know More
Performing for or Working Directly with the Public Know More
Processing Information Know More

Areas of Study

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Computers and Electronics Know More
Customer and Personal Service Know More
English Language Know More
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Psychology Know More

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Top Skills

Active Listening Know More
Complex Problem Solving Know More
Critical Thinking Know More
Reading Comprehension Know More
Service Orientation Know More
Social Perceptiveness Know More
Speaking Know More
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