Dispatchers, Except Police, Fire, and Ambulance

Organize the transportation of goods, passengers, and equipment, as well as the dispatch of service staff and vehicles, for routine or emergency maintenance and repair.

Career Snapshot

ABOUT DISPATCHER CAREERS

At a taxicab or busy firm, as a tow truck dispatcher, or even at a gas or water provider, dispatchers are frequently the hub of communication. A dispatcher is critical in relaying critical information fast and properly. 

A dispatcher is typically in charge of all communications within a specific geographic area, and is obliged to keep records, logs, and schedules of the calls they receive, the vehicles they monitor, and the responses to each call. Handling calls efficiently and quickly prioritising them are critical abilities for a dispatcher, as miscommunication can lead to delays or disruptions in service. 

Your decisions as a dispatcher have an impact on the company's capacity to run safely and efficiently, so there is some stress involved, but the rewards of being such an important link may be highly satisfying.

Employment Projections

Annual projected job openings Subscribe to see

Wages


Average Wages Subscribe to see

Characteristics

Critical decision making
Leadership
Level of responsibilities
Job challenge and pressure to meet deadlines
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
Physical demands
Dealing and handling conflicts
Competition for this position

Activities

Communicating with Supervisors, Peers, or Subordinates Know More
Establishing and Maintaining Interpersonal Relationships Know More
Getting Information Know More
Identifying Objects, Actions, and Events Know More
Interacting With Computers Know More
Making Decisions and Solving Problems Know More
Organizing, Planning, and Prioritizing Work Know More
Scheduling Work and Activities Know More

Areas of Study

Administration and Management Know More
Clerical Know More
Customer and Personal Service Know More
English Language Know More
Geography Know More
Law and Government Know More
Public Safety and Security Know More
Transportation Know More

Degrees

Colleges

Top Skills

Active Listening Know More
Coordination Know More
Monitoring Know More
Reading Comprehension Know More
Service Orientation Know More
Speaking Know More
Time Management Know More
Writing Know More