Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Offer customers their meals at the counter or straight off the steam table.

Career Snapshot

ABOUT COUNTER ATTENDANT, CAFETERIA, FOOD CONCESSION, OR COFFEE SHOP CAREERS

Cafeterias and dining halls are typically crowded areas. Diners anticipate that these public places will be nice and clean. Dining room and cafeteria attendants, as well as bartender helpers, are the men and women who keep everything running smoothly. By adorning tables, they set the tone for a pleasurable eating experience. They inspect the cleanliness of the tables as well as the dishes, cutlery, and glasses. 

Attendants assist waiters and bartenders in serving food and beverages as needed. Attendants in cafeterias may assist customers by taking trays to tables and bringing refreshments. They are in charge of clearing and resetting the tables at the end of a meal. Organization is essential. Attendants must ensure that all staging locations are adequately equipped. It is also necessary to be able to follow directions and work as part of a team. 

Attendants are on their feet for most of the day, lifting trays, and demanding customers can add to the stress of an already stressful profession. The working hours are variable and may include weekends and nights. Working as a dining room and cafeteria attendant or bartender helper is an excellent initial step if you want to work in the food service industry.

Employment Projections

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Wages


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Characteristics

Communication with others
Job challenge and pressure to meet deadlines
Level of responsibilities
Critical decision making
Leadership
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
Physical demands
Competition for this position
Dealing and handling conflicts

Activities

Communicating with Supervisors, Peers, or Subordinates Know More
Establishing and Maintaining Interpersonal Relationships Know More
Getting Information Know More
Identifying Objects, Actions, and Events Know More
Judging the Qualities of Things, Services, or People Know More
Making Decisions and Solving Problems Know More
Performing for or Working Directly with the Public Know More
Selling or Influencing Others Know More

Areas of Study

Administration and Management Know More
Customer and Personal Service Know More
Education and Training Know More
English Language Know More
Food Production Know More
Mathematics Know More
Production and Processing Know More
Sales and Marketing Know More

Degrees

Key Abilities

  1. Deductive Reasoning Know More
  2. Near Vision Know More
  3. Oral Comprehension Know More
  4. Oral Expression Know More
  5. Problem Sensitivity Know More
  6. Speech Clarity Know More
  7. Speech Recognition Know More
  8. Written Comprehension Know More

Colleges

Top Skills

Active Listening Know More
Coordination Know More
Critical Thinking Know More
Persuasion Know More
Reading Comprehension Know More
Service Orientation Know More
Social Perceptiveness Know More
Speaking Know More